Privacy Policy

1. Introduction

Stock Wise ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our Shopify application.

By installing and using Stock Wise, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Store Information

We collect basic information about your Shopify store:

• Store domain (e.g., your-store.myshopify.com)
• Store name
• Store owner email address (for notifications only)
• Store timezone settings

2.2 Order Data

We access your order data to generate demand forecasts:

• Order dates and timestamps
• Line item quantities (how many units were sold)
• Product variant IDs
• Order amounts (for revenue analysis)

2.3 Product and Inventory Data

We access:

• Product and variant information (names, SKUs, prices)
• Current inventory levels
• Inventory locations

2.4 Notification Preferences

If you set up alerts, we store:

• Email addresses of notification recipients
• Alert configuration settings

3. How We Use Your Information

We use the collected information to:

• Generate demand forecasts based on historical sales patterns
• Calculate reorder recommendations and safety stock levels
• Identify low stock and overstock situations
• Send inventory alerts and restock notifications
• Display product performance reports in your dashboard

4. Data Storage and Security

4.1 Storage Location

Your data is stored on secure cloud servers hosted by Alibaba Cloud.

4.2 Data Retention

• Order sales data: 60-day rolling window
• Forecast results: 30 days
• Store settings: Until app uninstallation

4.3 Security Measures

We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS/TLS 1.3)
• Secure database access controls
• Regular security updates and monitoring

5. Data Sharing

We do not share your data with third parties, except:

• Email Service Provider: We use a third-party email service to send notifications. Only recipient email addresses are shared for this purpose.
• Legal Requirements: We may disclose information if required by law or valid legal process.

6. Your Rights (GDPR Compliance)

You have the right to:

• Access: Request a copy of your data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request your data in a portable format

To exercise these rights, contact us at: support@stock-wise.tech

7. Data Deletion

7.1 Automatic Deletion

When you uninstall Stock Wise from your Shopify store, all your data is automatically deleted within 48 hours, including:

• Store information
• Order history
• Forecast results
• Notification settings
• All associated records

7.2 Manual Deletion Request

You can request data deletion at any time by contacting support@stock-wise.tech. We will process your request within 30 days.

8. Cookies and Tracking

Stock Wise uses Shopify session tokens for authentication. We do NOT use:

• Third-party analytics cookies
• Advertising trackers
• Browser fingerprinting

9. Children's Privacy

Stock Wise is designed for business use and is not intended for children under 16 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.

11. Contact Us

If you have questions about this Privacy Policy or our data practices:

12. Shopify Data Protection

As a Shopify app, we comply with:

• Shopify's Partner Program Agreement
• Shopify's API Terms of Service
• Applicable data protection regulations (GDPR, CCPA)

We respond to Shopify's mandatory webhooks for:

• Customer data requests
• Customer data deletion (redaction)
• Shop data deletion (redaction)